Wednesday, August 10, 2011

The Magic Button: Finding The Real Secret Formula For Social Media

IStock_000011720474XSmall Let me tell you a secret I don't often share: I have a magic social media button. This button has only one special power: when I press it, I can immediately give you a million fans, followers or friends. You can choose whether you want this instant audience on Twitter or Facebook or some other site. They would have no cost to you, and you would have all of them overnight. The only catch is that they are from completely random regions and demographics - and I can offer you no guarantee if they know anything about your business at all.

Would you ask me to push that button? More importantly, if I did offer you a million new fans overnight - what would you do with them? Everytime I ask this question, I'm greeted with a similar silence. See, the problem with the math here is that I'm giving you a truckload of UNQUALIFIED followers to your page. For all you know, I might be offering a million steak lovers as new followers for your vegetarian restaurant. Good luck using Facebook to convince them to give up their steaks and go for tofu instead.

Ok, by now you've probably realized that I don't actually have that magic button - but the premise isn't so silly. Everyday business owners challenge their marketing teams to build fan bases to reach as big a number as possible. So they turn to promotions and short term incentives. Like our page for a chance to win a vacation. Follow us on Twitter and we'll give 10 cents to the charity of your choice. Who cares what you like, if you care about our brand or if you might ever actually buy anything from us?

Playing the volume game is setting yourself up for failure. Instead, you need to focus all of your efforts on two big things:

1. Passion - how much do you love us, our products, our people or your experience with our business?
2. Influence - what is the size of your network and how many people pay attention to your opinion?

Those two elements are the real secret formula behind social media. When you have them both, all sort of good things happen. People talk to other people. Engagement is high. Customer satisfaction, and more importantly, customer delight goes through the roof.  If you're looking for a formula for success in social media, that's it.  It might not be as easy as a magic button - but it is certainly not complicated.

Wednesday, March 16, 2011

What You Should Know About Google For NonProfits

IMB_GoogleForNonprofits This afternoon in front of a packed room of nearly 200 nonprofit communicators in Washington DC, Google announced their most innovative and ambitious set of tools to help nonprofit organizations to succeed yet. Promising to offer $10,000 in free keyword advertising credits, branded channels and other extended premium features, the announcement of the Google for Nonprofits program divided the ways that Google could help into three core areas; reaching more donors, improving operations and raising awareness.

There is a great description of the program available at www.google.com/nonprofits - including answers to all the basic questions anyone interested in the program is likely to have. If you are wondering how to apply, the specific services that Google offers, what types of organizations are eligible or what the specific terms are, please do check out the site.

Once you do, here are a few observations about the most interesting aspects of this program and how your nonprofit might best take advantage of it:

  1. Get the right technical support. You may be tempted to think that Google making lots of technical resources freely available means you will be able to get by with internal less technical support ... actually, the opposite is true. To get the most out of many of Google's services, you need a smart and savvy technical person who can understand how to integrate all the free tools and really leverage them. If don't have a great technical person, do everything you can to find one.
  2. Prioritize creating video. Whether or not your nonprofit is actively using video right now, Google's announcement should provide you with the motivation to start immediately. Extended features on YouTube that corporate brands pay tens of thousands of dollars for will be free for nonprofits - and taking advantage will be a great way to spread your message through a medium that people are more and more likely to engage with.
  3. Move fast to become a case study. While Google's announcement is new, they will be looking for success stories to feature. As a result, the quicker you can move to be part of the program, the more likely you are to get featured. This is one of those situations where being an early adopter will almost certainly pay off.
  4. Start with "citizen cartography." One of the best buzzwords to emerge out of the session at Google was the idea of "citizen cartography" - a slightly sexier way of describing the act of adding geographic information and context to Google Maps or Google Earth. Whether you use some of the newer digital cameras which include GPS tagging of images or input data about the locations that your nonprofit serves, there is a way to add your data to the global archive of geo-specific information that Google has which can be an easy way to start adding your mission and content to the global collective of data.
  5. Visualize your data. One of the hottest trends of the year, creating a more visualized way to share your data should be high on your list of priorities because chances are you have data that is underleveraged simply because it is hard to tell a story around it.  Google's new "Fusion Tables" service will allow you to upload your data and turn it into a visual that can help to tell a more cohesive story. Grab your best spreadsheet, upload it and start to visualize your data now.

Overall, Google's announcement is exciting news and is bound to lead to more innovations and smart tools to help nonprofits. During the session, I asked the question of whether there would be more ways for nonprofits to collaborate with one another to help each other leverage the platforms and share both success stories and failures. The short answer was that there will be.

Ultimately, focusing on that may lead to Google tackling the biggest problem in the nonprofit world today ... duplication of resources. There are dozens of organizations all fighting to raise HIV awareness. Another dozen focused on homelessness. And the list goes on and on. It is inefficient. If anyone can enable collaboration on a global scale around the key issues, it is Google. Imagine the impact that a global network of nonprofits could achieve if they were able to efficiently work together to build on one another's successes.

Enabling that kind of collaboration really could change the world.

Tuesday, February 09, 2010

Twiangulate Lets You Follow Your Followers' Followers

IMB_Twiangulate1 Let me go on the record to say that if you happen to be a vendor of some type of social networking solution or software that would be useful for an agency like Ogilvy, hands down one of your most effective methods of advertising has to be to target the Ogilvy network on Facebook with a customized ad. I have seen several ads like this for solutions and find myself always clicking on them - not because they say Ogilvy but because I presume that someone has done their homework and identified that whatever they are promoting is particularly relevant for someone who works at an agency like ours. So I'll give the the benefit of the doubt and click further. That's how I found Twiangulate.

Though I could just as easily have gotten an email from Henry about it, the fact that the ads were properly targeted already tells you something about the thinking about creating and promoting the site. Recently a few influential folks whose opinions I respect, like Sree Sreenivasan also profiled the site and talked about their own experience of finding it highly useful. So that initial ad coupled with the validation that comes from seeing someone in my network using it was enough to get me to try the site ... and now I'm hooked. I've tried lots of similar Twitter-Finding-Following-Ranking type applications. They always seem to spit out a number or list at the end with relatively little context and everything is ranked by volume. More Twitter followers equals a higher influence in general.

IMB_Twiangulate2 Twiangulate (a brilliantly named site) is from the folks behind BlogAds, and features similar smarts to help make simple sense of a big problem ... who you should actually care about reading on Twitter. It's not a sexy site, just as BlogAds isn't - but there are at least three reasons why you'll love Twiangulate:
  1. Uses the most common sense metric for influence. In life, as the saying goes, it's not who you know but who knows you. Twiangulate uses this principle to help you find out how influential someone's follower base is. If they command a large number of followers who have high influence, chances are they will to. This is a page from Google's book about how they rank web pages as well, but for some reason has been notably missing from many Twitter apps designed to help judge influence.
  2. Designed to spotlight intersections. It's not hard to find a list of the top marketers on Twitter, or the top fashion bloggers, but it can be tough to narrow down the list of bloggers who also talk often about fashion. You can do it with Twiangulate if can find one Twitter username for each category and then just highlight the people they commonly follow. Finally you have a way to find new people on Twitter that doesn't rely either on their username or them putting an accurate description into their bio.
  3. Lets you focus on the small too. As Sree noted in his piece, there is much insight you can gain by looking at the opposite end of the spectrum for Twitter followers ... who are the followers with the lowest influence that those with the highest follow. This method would likely help you uncover people like Kim Kardashian's aunt, who have relatively small accounts but may be important to the influencers you might be interested in reaching as a marketer.
Chances are I'll uncover a few more interesting ways that the site could be used to help find the most interesting and influential people to pay attention to on Twitter. In the meantime, good luck doing your own twiangulating!

Tuesday, February 24, 2009

Accidental Measurement And Why We Love Useless Metrics

I'm not a measurement geek by any stretch of the imagination. As much as I love a good statistic, I'd put myself in the same category as most marketers ... we realize that measurement is important, but we wish it were easier to grasp and involved less guesswork and questionable assumptions. There are many smart people talking about measurement, and we have several on our team working on a much more sophisticated model for things that have traditionally been difficult to measure such as word of mouth impact and social media engagement.

The real challenge is that measurement online has become an exercise in silliness for many marketing teams. They report on things that don't matter about behaviours that tell you little to nothing about what is actually happening online. Why? There are three core reasons your metrics might suck: because you're just measuring what you measured last year, you're focusing on just finding "one big number" to report or because you just don't know how to measure better.

Luckily, the solution for any of these reasons is increasing your knowledge about what you should measure, and what you should avoid. To help get you started, here is a list of five useless metrics that many marketers use:

  • Accidental Impressions - this may be the most favorite measure that marketers like - counting impressions for ads or sites no matter how long someone stays or if they click it or not. Counting impressions without any context is like the amazing color changing card trick - you're watching the wrong thing without realizing it.
  • Accidental Time Spent - time that a user spends on your site looking for what they want to click on, but unable to find it. This is not a sign of engagement (as commonly assumed) but rather a sign that your design or layout is not usable enough.
  • Accidental Email Open Rate - if you use Outlook, you know that many emails are automatically opened as soon as your cursor hits them. Most email marketers count this as an "open" even though you may have opened the email by accident. If a large number of people getting your email are on Outlook, for example, that high open rate may not actually be an indication that they found the content of your message appealing.
  • Accidental Clicks - who hasn't experienced that annoying banner that pops up at the least convenient time? Sometimes finding the button to close it is so difficult that you end up clicking on the ad accidentally. If you are running a campaign where you are counting these desperate clicks to make you disappear as clicks and conversions, you're getting a skewed view of effectiveness.
  • Accidental "Add to Cart" - a favorite tactic of many online sites is to have every uncertain click on a product automatically add it to a cart. Other sites make you add a product to your cart before seeing the price. If you are tracking your shopping carts and conversion, make sure you're not skewing the numbers with people adding a product they were never thinking about buying.

So what should you be measuring? Unfortunately, there is no single answer as it depends on your goals, but to get smarter about metrics online, one site you should definitely check out is the blog Occam's Razor from Avinash Kaushik. He also has an equally brilliant book called Web Analytics: An Hour A Day that I highly recommend you pick up.

I've been working my way through it since meeting him at a presentation and hearing him speak. His acronym H.I.T.S (How Idiots Track Success) remains one of the more inspired acronyms and one-liners I've heard in a presentation ...

Friday, December 05, 2008

Savvy Aunties And Your Underappreciated Customers

Every good marketing plan I have ever seen has the same piece of critical information to answer the biggest question of all: who is our target market? This is not about creating useless age demographics to segment an audience by what you think you can measure. It is about painting an idea of who the main person is that you want to reach about your product. Let's say it's a mom of a five year old boy. Once you highlight this main customer, your marketing focuses on how to reach them. That's the traditional model.

What if you could, instead, focus on your most underappreciated customer target? The one that none of your customers are chasing. The one that is open to what you're selling, and would love to hear about it, but no one is focused on telling them. For that same five year old boy, let's assume that person is his favourite aunt. The one he loves to see and idolizes. The one without kids who has plenty of money to spend on him, and loves to see him as well.

Thankfully, there is now a site called Savvy Aunties for all those aunties out there, which offers something to the forgotten demographic of women who love kids and have them in their life, but aren't moms. That's an example of focusing on an underappreciated demographic. Of course, their whole site is about these women ... but it does raise an interesting question for you to consider. Who are your savvy aunties, and are you doing enough to reach them?

Imb_savvyauntie


Wednesday, October 29, 2008

Buy My Second Book Today (And Save The World)

Imb_ageofconversation2 Ok, before I get into too much trouble - let me explain. Today is the release of a project that I am honored to be involved in, and you could arguably call my second book, though I am sharing author credit with 236 other authors I highly respect. The book is called Age of Conversation 2, and is an exploration of social media and its impact on business. Engagingly subtitled "Why don't they get it?" the book is broken down into 8 key topics:

    * Manifestos
    * Keeping Secrets in the Age of Conversation
    * Moving from Conversation to Action?
    * The Accidental Marketer
    * A New Brand of Creative
    * My Marketing Tragedy
    * Business Model Evolution
    * Life in the Conversation Lane

I chose the "Manifestos" topic for my contribution, because it seemed like a big idea, and also because I knew it would come first in the book so my contribution would be earlier in the mix of over 200 others. That plan clearly worked, because my article titled "The Control Myth: An Inside Look At The Worst Advice In Marketing Today" is on page 5 (I can't help it, I'm a marketer even in a room full of marketers!).

Though I was not part of the first edition of Age of Conversation, that was also a great compilation, and this time around the project is twice the size and has contributions from many authors, bloggers and others that you will definitely recognize. No matter if you are a pro and already understand much of this world, or someone trying to figure it out, I guarantee you will find lots to learn from in this book. And you'll also help a worthy cause as all the proceeds from the book go to benefit Variety, the Children's Charity.

So what are you waiting for? Visit http://stores.lulu.com/ageofconversation and get your copy of Age of Conversation 2 in digital or print format. And flip to page 5 to see my counterintuitive contribution about control and branding. I'll give you a hint ... the future is NOT about giving up control. That's the control myth and in my piece I share the perception shift required to get past it.

Full Author List For Age of Conversation 2:

Adrian Ho, Aki Spicer, Alex Henault, Amy Jussel, Andrew Odom, Andy Nulman, Andy Sernovitz, Andy Whitlock, Angela Maiers, Ann Handley, Anna Farmery, Armando Alves, Arun Rajagopal, Asi Sharabi, Becky Carroll, Becky McCray, Bernie Scheffler, Bill Gammell, Bob LeDrew, Brad Shorr, Brandon Murphy, Branislav Peric, Brent Dixon, Brett Macfarlane, Brian Reich, C.C. Chapman, Cam Beck, Casper Willer, Cathleen Rittereiser, Cathryn Hrudicka, Cedric Giorgi, Charles Sipe, Chris Kieff, Chris Cree, Chris Wilson, Christina Kerley (CK), C.B. Whittemore, Chris Brown, Connie Bensen, Connie Reece, Corentin Monot, Craig Wilson, Daniel Honigman, Dan Schawbel, Dan Sitter, Daria Radota Rasmussen, Darren Herman, Dave Davison, David Armano, David Berkowitz, David Koopmans, David Meerman Scott, David Petherick, David Reich, David Weinfeld, David Zinger, Deanna Gernert, Deborah Brown, Dennis Price, Derrick Kwa, Dino Demopoulos, Doug Haslam, Doug Meacham, Doug Mitchell, Douglas Hanna, Douglas Karr, Drew McLellan, Duane Brown, Dustin Jacobsen, Dylan Viner, Ed Brenegar, Ed Cotton, Efrain Mendicuti, Ellen Weber, Eric Peterson, Eric Nehrlich, Ernie Mosteller, Faris Yakob, Fernanda Romano, Francis Anderson, Gareth Kay, Gary Cohen, Gaurav Mishra, Gavin Heaton, Geert Desager, George Jenkins, G.L. Hoffman, Gianandrea Facchini, Gordon Whitehead, Greg Verdino, Gretel Going & Kathryn Fleming, Hillel Cooperman, Hugh Weber, J. Erik Potter, James Gordon-Macintosh, Jamey Shiels, Jasmin Tragas, Jason Oke, Jay Ehret, Jeanne Dininni, Jeff De Cagna, Jeff Gwynne & Todd Cabral, Jeff Noble, Jeff Wallace, Jennifer Warwick, Jenny Meade, Jeremy Fuksa, Jeremy Heilpern, Jeroen Verkroost, Jessica Hagy, Joanna Young, Joe Pulizzi, John Herrington, John Moore, John Rosen, John Todor, Jon Burg, Jon Swanson, Jonathan Trenn, Jordan Behan, Julie Fleischer, Justin Foster, Karl Turley, Kate Trgovac, Katie Chatfield, Katie Konrath, Kenny Lauer, Keri Willenborg, Kevin Jessop, Kristin Gorski, Lewis Green, Lois Kelly, Lori Magno, Louise Manning, Luc Debaisieux, Mario Vellandi, Mark Blair, Mark Earls, Mark Goren, Mark Hancock, Mark Lewis, Mark McGuinness, Matt Dickman, Matt J. McDonald, Matt Moore, Michael Karnjanaprakorn, Michelle Lamar, Mike Arauz, Mike McAllen, Mike Sansone, Mitch Joel, Neil Perkin, Nettie Hartsock, Nick Rice, Oleksandr Skorokhod, Ozgur Alaz, Paul Chaney, Paul Hebert, Paul Isakson, Paul McEnany, Paul Tedesco, Paul Williams, Pet Campbell, Pete Deutschman, Peter Corbett, Phil Gerbyshak, Phil Lewis, Phil Soden, Piet Wulleman, Rachel Steiner, Sreeraj Menon, Reginald Adkins, Richard Huntington, Rishi Desai, Robert Hruzek, Roberta Rosenberg, Robyn McMaster, Roger von Oech, Rohit Bhargava, Ron Shevlin, Ryan Barrett, Ryan Karpeles, Ryan Rasmussen, Sam Huleatt, Sandy Renshaw, Scott Goodson, Scott Monty, Scott Townsend, Scott White, Sean Howard, Sean Scott, Seni Thomas, Seth Gaffney, Shama Hyder, Sheila Scarborough, Sheryl Steadman, Simon Payn, Sonia Simone, Spike Jones, Stanley Johnson, Stephen Collins, Stephen Landau, Stephen Smith, Steve Bannister, Steve Hardy, Steve Portigal, Steve Roesler, Steven Verbruggen, Steve Woodruff, Sue Edworthy, Susan Bird, Susan Gunelius, Susan Heywood, Tammy Lenski, Terrell Meek, Thomas Clifford, Thomas Knoll, Tim Brunelle, Tim Connor, Tim Jackson, Tim Mannveille, Tim Tyler, Timothy Johnson, Tinu Abayomi-Paul, Toby Bloomberg, Todd Andrlik, Troy Rutter, Troy Worman, Uwe Hook, Valeria Maltoni, Vandana Ahuja, Vanessa DiMauro, Veronique Rabuteau, Wayne Buckhanan, William Azaroff, Yves Van Landeghem

 

Thursday, October 16, 2008

The Softer Side Of Measuring Social Media

How do you measure your social media efforts? How should you? Most people in the industry talk generally about measuring engagement as a concept and cite examples such as time spent on a site or number of comments, or inbound links as ways to track this. Others talk about ad equivalency (ie how much you saved by avoiding paying for advertising to achieve the same results) or even tie social media efforts directly back to sales and conversions. All are good models and we use a combination of these on just about every client engagement.

Today at the Executing Social Media event in Atlanta, I shared a thought that I have been having over the past few weeks about a missing element of measurement that has been surprisingly important to many clients we have worked with. Consider it the "softer" side of social media measurement. Here are a few examples:

Metric: Internal Bragging Rights
Depending on where you work, this can be a big motivator. Being able to talk internally about a new social media effort or innovative marketing program is something that can build reputations of those involved, as well as lead to better internal responsibilities and possibly promotions and other good things.

Metric: Industry Recognition
Recognition from peers is a big deal as well, particularly the higher up in the marketing chain you go. Though some CMOs may not admit it, getting the envy or appreciation from other CMOs is just about the best compliment you can get. This doesn't necessarily need to be about winning some sort of award, just getting industry credit.

Metric: Lessons Learned
Sometimes failures can be the best thing to happen to a social media campaign. Doing something wrong gives you the chance to learn from your mistakes and perhaps even make your next campaign much more successful. The problem is that most metrics would record a campaign like this as having no redeeming qualities. That's not quite true and though most marketers know it, many don't have a way to share it.

Metric: Media Non-Coverage
An obvious numbers-based metric is about volume of coverage but there is a softer side of social media measurement when it comes to media. This could include avoiding negative coverage - for example if there is a journalist seeking brands that "don't get it" and your brand is not on the list because of your efforts. Another similar example might be having your brand's point of view portrayed more accurately as a result of social media content you have online.

Metric: Testimonials
One of the most powerful effects of social media is the testimonials that you often get from customers, employees and just about anyone else. These testimonials provide powerful stories that can be retold within an organization. Even if there is only one great video or a single great blog post, these can take on outsized importance when reported as part of social media measurement for a campaign.

To be clear, I'm not suggesting that the "real" social media metrics we might report don't matter. Only that there may be a softer side of metrics that we too often forget, but that do make a difference.

Monday, July 14, 2008

The 4 Big Problems With Blog Metrics And How To Solve Them

Like most bloggers, I struggle with true metrics for my blog. The problem isn't so much about technology as it is about understanding what is useful to know about my blog to make it better and attract more of an audience. I've got lots of metrics that I can look at today, from my Technorati ranking to where my blog is on the Power150 list. I can check the number of comments I get, or look at the number of daily or monthly impressions. There are several big problems with any of these approaches, though:

  1. RSS skews most metrics - When readers are consuming your posts through RSS, most of the time they don't need to visit your site. While this may reduce your page views and monthly visitors, it can often lead to a greater engagement and wider distribution. 
  2. Inbound links aren't all equal - Perhaps the greatest injustice of many metrics systems today is that they reward "linkbait listing" (the activity of listing a large number of blogs and links in the hopes those sites will also link back to you). As a result being part of some of these lists, some blogs can be propelled to higher numbers of links and authority without producing any quality content to earn it.
  3. Content expires though it may still be relevant - One of the most frustrating things about Technorati as a tool is that it expires older content. There is lots of good content that is getting ignored simply because it was written over six months ago.
  4. There are multiple ways to measure engagement - Looking only at links to a post or comments are incomplete measures. People use different sites and different ways to engage with content, from commenting to saving it.

In a sentence, the real challenge for blog metrics is to find a more comprehensive way to see if people are really connecting to the content on your blog. Melanie Baker, the community manager at yet another smart Canadian startup called AideRSS emailed me last week with a very interesting solution to this challenge of measuring "social engagement." They have created a system using what they call "PostRank" to measure the engagement of any individual blog post. Posts are ranked from 1.0 to 10.0 with the top score going to those posts that generate the most activity. Instead of just focusing on inbound links, their ranking system looks measures such as comments, number of saves on del.icio.us, number of Tweets mentioning the URL, and how many Diggs a particular post gets. Then an aggregated score for your blog is calculated based on the individual performance of your blog posts. This is brilliant for a number of reasons:

  1. It separates metrics into blog posts instead of one big number. This means that you can get a better sense for which blog posts are really working and driving engagement and which aren't.
  2. By allowing you to view your entire blog in terms of your top, best, great and good posts, you can start to spot trends in what content is the most viral.
  3. As the name suggests, the site can be used to make your RSS subscriptions more useful by helping you to filter all the posts you get into just the top posts which are the most discussed.

There are only two slight limitations in their model that I can see. The first is that it only looks at a small subset of sites where engagement can happen so some large sites (such as a social network on Ning, or a Facebook group) where there may be lots of discussion can get ignored. The sites AideRSS uses are also very US-centric, which means that significant international discussions could often get ignored. The second limitation is that some of the blog-wide metrics that could complete the picture of blog influence, such as number of RSS subscribers or affiliations of a blogger are missing - so it's not a complete picture of blog influence.

Still, the idea of using PostRank to filter posts and judge the quality of a blog overall is one worth taking a look at. Particularly if it could be easily combined with a tool like Alltop which pulls in RSS feeds by category to make reading blogs and finding the highest quality blogs in a particular category easier.  Any service that can give bloggers a better idea of how to produce higher quality content AND help readers to more effectively decide what content in their flood of RSS subscriptions is most worth reading http://gr.aiderss.com/ should be a big hit.

If you haven't visited this site yet, you need to check it out. A great place to start is with Melanie's blog post where she remixes Viral Garden's list of Top 25 marketing bloggers in order of "social engagement."  Also, in case you're curious, here's what AideRSS came up with as a list of my top ten posts from the last year:

My Top Ten Blog Posts:

Saturday, June 21, 2008

Fly Derrie-Air Proves Newspaper Advertising Still Works (Sort Of)

Imb_derrieair1_2 A few weeks ago the Philadelphia Inquirer and a few other local papers in the Philly area launched a very interesting mock advertising campaign for a new airline called "Derrie-Air" which was proposing the revolutionary new business model of charging air passengers based on the combined weight of their luggage and themselves. The site describes what makes Derrie-Air unique: "the magic comes from our one of a kind "Sliding Scale" the more you weigh, the more you'll pay."

We've all been in situations where we could imagine the logic of having a policy like that, but it turns out the campaign was a joke that ordinary consumers could pass along to others, and one from which the newspaper could collect valuable metrics from. The problem with the campaign is that it takes exactly the kind of one sided view the doesn't work anymore. For example, the newspaper ad drove a group of people online from the Philly area, and those people likely emailed the site to friends or blogged about it. Other sites picked up on the campaign and decided to also feature it. I learned about from an email - and found coverage on several advertising and marketing blogs already about it.  If you are reading this now and hadn't heard of the campaign, you just learned about it from a blog.

Imb_derrieair2

I am sure the site got great traffic and the Philadelphia Inquirer and the other papers behind it reported these fantastic metrics to advertisers in order to get more of them to buy into the paper. I think real lesson here, however, is that no matter which channel you choose to promote in, they will all be interconnected. For this campaign, newspaper provided the initial surge in traffic, however anything after that would have to be attributed to word of mouth, either online or offline. The irony is that inadvertently, the campaign probably proved how interconnected media really is ... and how clueless some advertisers really are if they believe a pitch that tells them all the visits to this mock site can just be attributed to a few newspaper ads.

Thursday, May 15, 2008

Addictomatic Offers The Ultimate Ego Search

If you're among the social media initiated, chances are you are Googling yourself more than once a day. In fact, you probably have Google alerts set up with your own name to notify you (and your ego) whenever anyone mentions you. It's ok, you can admit it. As many of us build our digital profiles and publish content online, seeing who else is talking about us has become more than a voyeuristic thrill ... there is a personal ROI that is rapidly emerging, and it relates to your personal brand.  I have lots of thoughts about personal branding, including something that I'm planning to share very soon which will hopefully be quite useful for any of you trying to build your personal brand.

Imb_addictomatic_3 In the meantime, you might want to check out a site called Addictomatic that I was just referred to by Dave at Rollyo - a site from several years ago that offered the then-unique ability to "roll your own search engine" based on offering search within a selected subset of sites that you could create. Addictomatic is a relatively simple meta search that returns results on a set query from multiple online services. It essentially pulls lots of services through widgets together on the same page - and is not a technically difficult solution ... but I like the way they have positioned it as sort of the super charged personal search. If you want to see what the real buzz is about you, visit the site and type in your name to see who's talking about you on Twitter, videos and photos tagged with your name, who's bookmarked your content on del.icio.us and lots more.  It's ultimate ego search for the ultimate egomaniacs ... bloggers.

Example search for "rohit bhargava":

Imb_addictomatic_rohitbhargava

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  • Rohit works at Ogilvy Public Relations Worldwide, part of WPP - a world leader in advertising and marketing services. The views expressed on this blog are his personal opinion and do not necessarily reflect the views of his employer or its clients.

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