Customers Are Not Always Right (And Sometimes Don’t De ...

We used to believe the customer was always right, but in a world where customers are behaving worse than ever, is this really still true?

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How To Sue A Robot And What The TED Conference Is Really Lik ...

Should people be allowed to sue robots? What goes on at the highly exclusive global TED conference?

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Black Mirror Predicting Reality, Coke Uses Blockchain And Sp ...

What if your social score controlled your life? Is Spotify ready to be the next Netflix? How is Coke using blockchain?

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SXSW Top Trends, Predictably Dumb Companies And Disturbing P ...

What can United learn from Buffalo Wild WIngs? Is ride sharing evil? What are the top trends from SXSW?

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StockX Takes On Ebay (And Wins), Predictive Banking And A Su ...

Can a reality show convince you to commit murder? What is predictive banking? How is StockX beating eBay?

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Gender At The Olympics, Diesel Sells Fake Products and Why A ...

Should women be allowed to race against men at the Olympics? What happens when a retailer decides to sell its own fake products?

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Why Are Icelanders So Creative? Hint – It’s Not ...

Creativity in Iceland. Tokyo’s Digital Art Museum. Hypnosis for empathy. A college where students only pay after getting a job. IKEA tries renting furniture.

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Flavor Changing Skittles And Other Fun Halloween Stories

Given next week is Halloween – I thought it fitting to share a few related stories this week. The first is about Skittles “Trick Plays” bag which features candies that do not taste like their colors, which is sure to frustrate some die-hard Skittles consumers. Last week I featured Snickers hunger bars and this week I came

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