Facebook, Cauliflower And How Liking Anything Just Became Im ...

I actively hate cauliflower. In marketing terms, you could call me a brand dectractor … as I am generally pretty vocal about my dislike of the sweat-sock-smelling-mush-flavored vegetable. Hate is often extreme like that, and most of us believe passionately in what we dislike. What we "like" on the other hand, has been getting devalued

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Toyota Venza Reminds Us Of The Dangers Of Evangelism

If there is one universal truth that almost no one in the world of technology or social media has figured out, it might be this: everyone hates evangelists. No matter what they are "evangelizing" – the world view anyone who claims this title for themselves usually has is that the product, service or idea that

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How "Case Study Blindness" Can Kill Innovation

Last month while working on a strategy for a large client, we had a brilliant idea. This was not the kind of idea that agencies come up with all the time while sitting in a room by themselves drawing pictures on a whiteboard. No, this was the kind of game changing idea that could solve

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How Donald Trump Can Save America (Without Running For Presi ...

This is not a piece about politics, it is about marketing. Earlier this year, Google announced that they would launch a new product that was widely reviewed by those in the know about the consumer electronics industry as a brilliant money loser. The product, called the Nexus One, was anticipated to be the ultimate contradiction

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What David Ogilvy Can Teach You About Good Manners

There are some things in business that no one really teaches you. It is the "instinctive" part of being a professional, and it mostly refers to little things. A powerful reminder of how important those little things are comes from the founder of the brand I work for, David Ogilvy, who said: "I always use

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South Africa & The Age Of The Leaderless Revolution

I used to sit in the front seat of a taxi. When I lived in Sydney, it was a cultural rite of passage … a learned behaviour that revealed an acquired understanding about the Australian culture. As I headed towards the southern hemisphere earlier this week and landed in South Africa, the impulse struck me

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What Samsung (And Others) Learned From Apple That Will Chang ...

In 2001 Apple launched what would be one of the most iconic products of the 21st century's first decade. The iPod changed music and consumer electronics – but it also led to one of the most counterintuitive marketing strategies of the modern age as well. As the iPod grew in popularity, Apple began to sell

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The Church And The Gym

Imagine the best wedding that you have ever been invited to. Perhaps it was your own, or a close friend's. What made it so great? Was it the people who were there? Or perhaps your relationship to the couple getting married? If you are like most of us, those things were likely a part of

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Being Cranky

Sometimes you know it is going to be one of those kinds of days. You can't find the right clothes to put on. Your team lost the big game the night before. Or you were up all night with a crying baby. The night passes, you wake up the next morning and you're cranky. We

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Why Case Studies Are Overrated

There is a misguided search that almost everyone working in marketing around the world seems to be on. It involves seeking a golden example or case study that lays out perfectly how to achieve success with social media and be effective. In their minds, this case study would create the perfect argument for ROI, and

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