The Future of Books, Publishing and Libraries

This week the entire US-based publishing industry is descending upon New York for a three day celebration of books known as the BookExpo. I’m here on behalf of my publishing company Ideapress, and so this week’s insights will focus on books. Below you will read about the bold new way that libraries are reinventing themselves

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The 15 Best Business Books Of 2016 | Non-Obvious Book Award ...

Every year as part of my trend research and idea gathering, I go through more than a hundred business books and select my shortlist of 15 best ones published in 2016 to share with you. These are all profiled in a short presentation along with a review of each and my selections for the Most

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The HSBC Story: How To Squander Great Advertising And Lose A ...

In case you hadn’t noticed, your bank wants to upsell you more services – and sometimes that’s not a bad thing. Unless your bank happens to be HSBC. There is a well known model in the financial industry for customer evolution that is based on lifetime customer value. If you deliver a great service and

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7 Tips To Win A Business Competition Or Pitch Contest

There’s a few things they don’t tell you about being on The Shark Tank. One of them is that every pitch on the popular reality business TV show starts with a silent 10 second staring contest. I spent an afternoon talking to a former (winning) contestant from the show, and one of the the insights

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SBF: What’s Behind Your Curtain?

Several weeks ago I saw a television special about television (no, that wasn’t a typo!). It was one of those programs where they look at old shows and interview the actors about what their lives are like now. When they came to Garry Shandling, the former star of the self-created Larry Sanders Show – this

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What The Amish Paradox Can Teach You About Marketing

Last year on a trip back to the US from South Africa, I picked up a magazine about a topic I knew very little about. It is of the common tricks I use to learn about different industries outside of the ones I work directly with – and in this case, the magazine I ended

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The 4 Principles Of Delusional Economics

When it comes to economic theories, there is plenty of fascination in the business world around how to explain what drives business and purchasing activities. Behavioural economics, the field of economics concerned with examining why people behave the way they do when it comes to their purchasing behaviour, is hot right now.  Bestselling books like

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How "HateSurfing" Can Help Your Small Business

Most of us have heard the statistic that it is about ten times more likely that someone will post a comment online about a negative experience than a positive one.  It is not hard to believe if we just imagine our own experiences.  When we are a satisfied customer, usually the easy thing to do

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How To Make Your Business Recyclable Instead Of Green

Despite how it might seem, this is not another post about how you can create a more “green” business. Being green is a great business practice, and has the side benefit of helping your small business to make a positive difference in the world. When we think of recycling, it is no surprise that most

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The Captive Audience

We spend a lot of time in marketing thinking about how we might engage our customers to pay attention to what we have to share. In the best cases, we are not just interrupting them, but instead offering a message and content that solves a real problem. Nearly every time you might imagine this situation,

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