Steve Jobs And The 4 Counterintuitive Business Strategies Of ...

One of the most legendary stories about Zappo's famed culture of customer service above all else is their longstanding business practice of paying people to quit. It is a perfect example of the power of counterintuition – that offering an incentive to leave will actually help you get rid of employees who would have lacked

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How To Use The F-Word Strategically (And Why You Should)

I am not usually a fan of curse words. As a Dad with two young boys, I've especially become very conscious of them as I try desperately to help my oldest make it to his seventh birthday without trying it out in conversation. We're just a few weeks away. Still, for some time I've been

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How Australia Uses Social Media To Celebrate Immigrant Exper ...

Australia has a unique problem that almost no other country in the world would be able to understand. With a population of just under 20 million people, the country is one of the few places on Earth that anyone might be able to describe as underpopulated. The vast distances most people must travel to get

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What The Royal Wedding Can Teach You About Insignificance

If you believe most global media, in less than 24 hours we will all witness one of the landmark historical moments of the past century: the Royal Wedding of Prince William to Kate Middleton. The importance of this wedding goes far beyond engaging those with an extended case of royal fever, though. Photographers are angling

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How Donald Trump Can Save America (Without Running For Presi ...

This is not a piece about politics, it is about marketing. Earlier this year, Google announced that they would launch a new product that was widely reviewed by those in the know about the consumer electronics industry as a brilliant money loser. The product, called the Nexus One, was anticipated to be the ultimate contradiction

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South Africa & The Age Of The Leaderless Revolution

I used to sit in the front seat of a taxi. When I lived in Sydney, it was a cultural rite of passage … a learned behaviour that revealed an acquired understanding about the Australian culture. As I headed towards the southern hemisphere earlier this week and landed in South Africa, the impulse struck me

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Characters Worth Celebrating

For a little less than a year, I have been contributing technology articles to an interesting blog launched by the USA Network (a cable television network) to celebrate people and organizations who are having a positive impact on American culture. Along with fellow writers who focus on all kinds of topics from food to music

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6 Marketing Lessons From A Hollywood Movie Producer

The morning after the Academy Awards celebrated everything about movies, the one underappreciated ingredient that every winning film had was a champion that helped that film to get made. Usually that person is the producer, who could easily be described as as a cheerleader with vision. The producer is the one who needs to believe

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The Best And Worst Of Super Bowl Marketing Strategy 2011

This is not a blog post about the funniest ads. Or the most popular. If you're reading this post, you probably care about the marketing lessons you can take away from the Super Bowl. So, without further ado – here is a roundup of the best and worst of the Super Bowl marketing from last

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7 Predictions For How Healthcare & Our World Will Evolve ...

Most trend predictions that forecast beyond a year into the future are doomed to inaccuracy simply because of the pace of change and unpredictability of innovation. The rightfully skeptic among us are therefore likely to condemn a report that promises to predict how the world might look in 2020 as a work of optimistic fiction

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