Why Most Trends Don’t Matter (And 15 New 2014 Trends T ...

If you believe the typical trend declarations for 2014 – this is going to be the year of big data, wearable devices, and ubiquitous tablets. These are the facts we have heard over the past two months presented as big insights for the coming year. There are only a few problems with these so called

Continue reading »

What Walgreen’s Gets Right (And Wrong) About New Year& ...

This is the week to start saving money. Or losing weight. Or spending more time with family. In other words, it is the week for starting on a new year’s resolution. But there is a force outside your control that may help you either keep that resolution or break it … and that force is

Continue reading »

Remembering Nelson Mandela

I didn’t expect to be this sad over the death of a man I never met. A few years ago when I traveled to South Africa, I first realized the awesome power that Mandela held over his country and wrote about it in a post about the challenges of “leaderless revolutions” and why the world

Continue reading »

How LinkedIn, YouTube & Others Could Finally Cure Stupi ...

The greatest collection of human stupidity ever amassed sits on the Internet … and you probably encounter it every day. When you go online today, there is some great content – and a deluge of bad, useless or otherwise idiotic content. It is common knowledge that content creation online is exploding and that much of

Continue reading »

How To Write An Open Letter Like Jeff Bezos

The open letter is an art form that not enough companies have learned to use effectively. This morning after the announcement that The Washington Post would be taken over by Amazon – one of the first commentary pieces to emerge was an open letter from Jeff Bezos to Amazon employees (published on The Washington Post

Continue reading »

Get A Free Copy Of My Newest eBook … Always Eat Left H ...

I want to give you a free copy of my new ebook … but I don’t want you to keep it.* Let me tell you why. On June 18, my newest ebook will be released and I am writing it for an audience that may not include you. Unless of course you happen to be

Continue reading »

Culpa Marketing: How To Win By Publicizing Screw Ups

There is nothing more powerful than a genuine heartfelt apology. At least, that’s what JCPenney is hoping based on a new ad the brand just released today featuring an apology to customers for recent changes and a promise to start listening more: The ad is a marked departure from the Apple-style “we’ll tell you what

Continue reading »

How To Earn Respect … By Giving Up

Today was a big day for the Netherlands. Back in January, the Dutch Queen Beatrix decided to abdicate her throne to pave the way for the next generation of loyalty to take over. Today was her final day as queen, as her son Willem-Alexander became the new King and youngest monarch in Europe. As it

Continue reading »

BullScanner – A New Product To Prevent BS In Business

For years I have given students in my classes at Georgetown one basic rule for writing assignments: there is no minimum word count. Why? Because the more words you use, the more likely it is that many of them will be meaningless corporate-speak. Today I’m excited to share that I’m part of the team behind

Continue reading »

ePatient 2015: A New Research Report On The Connected Patien ...

The FDA might be accidentally brilliant. Every now and then for the past several years, that thought has crossed my mind. Without context, it may seem like a strange conclusion to make about any government agency. For anyone who was there in DC on November 12, 2009 when the FDA held their first public hearing

Continue reading »