How To Be Kinder To Retail Workers This Holiday Season

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Nov 27, 2013

I could tell you that it’s a misconception that marketers spend a lot of time trying to figure out how to sell more stuff to more people every holiday season. Of course, I’d be lying. Every holiday season, brands scramble to find new ways for people to excitedly part with their money is in full

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Finding The Cure For Social Media Jealousy: How To Limit You ...

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Oct 23, 2013

There is a wonderful feature on the new Amazon Kindle to help keep children from becoming too dormant. The feature, called Kindle FreeTime, lets parents measure and limit “screen time.”  Given the amount of time many of us spend on social media, the feature does inspire an interesting thought … What if someone offered the

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BOOK LAUNCH: ePatient 2015 – 15 Surprising Trends Chan ...

ePatient 2015 cover concept v4
Oct 01, 2013

Today I launched ePatient 2015 – 15 Surprising Trends Changing Healthcare, my newest book focused on the future of healthcare. It might seem like an odd project for me to launch – being a marketing guy. This is the unexpected story of why and how I did it (along with my co-author Fard Johnmar), and

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What 7 Masters Of Persuasion Can Teach You About Behavioral ...

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Aug 27, 2013

This past weekend one of the first ever conferences on consumer psychology and behavior focusing on marketing, sales and business strategy quietly took place in Stamford, Connecticut.  Before the September craziness of business events and corporate summits … Behaviorcon was intentionally different.  Created by best selling author Ramit Sethi and marketing and branding advisor Michael Fishman –

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Culpa Marketing: How To Win By Publicizing Screw Ups

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May 01, 2013

There is nothing more powerful than a genuine heartfelt apology. At least, that’s what JCPenney is hoping based on a new ad the brand just released today featuring an apology to customers for recent changes and a promise to start listening more: The ad is a marked departure from the Apple-style “we’ll tell you what

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How Dyson’s Winning Strategy Depends On Who They DON&# ...

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Apr 24, 2013

The “Ballbarrow” was never really a product destined for greatness. Replacing a wheel in a traditional wheelbarrow with a ball hardly qualifies as a groundbreaking technological innovation. But it does solve a problem. Great inventions usually do. And when James Dyson first created and produced his Ballbarrow, it was a hit with gardeners seeking an

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10 Smart Ways TurboTax Helps Users Suffer Less

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Apr 16, 2013

TurboTax is like the financial equivalent of anesthesia before a surgery … you know you are about to do something painful, but at least you can suffer a bit less.  Yesterday was tax day in America, and for millions of users of the most popular tax software – it was a little easier to get this

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7 Ways Millionaire Self Help Gurus Make More Money Than Soci ...

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Apr 08, 2013

Last week no one cared what my Twitter name was – and I was thrilled about that.  At dozens of social media centric events, the Twitter or Facebook or LinkedIn or Pinterest question has become the de facto proof of purchase. People write their Twitter names on their nametags. They try desperately to distill their

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Aziz Ansari’s Simple 30 Second Marketing Trick

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Apr 04, 2013

Aziz Ansari wasn’t planning to stick around after his show for photos. Most of the people in the packed theater in Washington DC where I saw him perform his Buried Alive Comedy Tour last week probably weren’t expecting that anyway. Despite social media breaking down virtual barriers to conversations with unreachable people (and Aziz has

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One Common Mistake That Can Ruin Any Conversation

Apr 02, 2013

There are two kinds of coaches in sports. There are coaches who create a playbook before a game and follow it – and there are coaches who make their playbook for a game based on watching the game and making adjustments based on what is happening. Guess which kind of coach usually leads more successful

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